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Frequently Asked Questions

Welcome to Luna's Moving, where we specialize in moving large and heavy items like pianos, gun safes, hot tubs, vending machines, large appliances, arcade games, infrared saunas, and micro moves. We understand that moving can be stressful, which is why we've compiled a list of frequently asked questions to help ease your concerns.

  1. Can you move my piano safely? Absolutely! We have extensive experience moving pianos and use specialized equipment to ensure your piano is moved safely and efficiently.

  2. How do you move a gun safe? Moving a gun safe can be a daunting task, but we have the experience and equipment necessary to handle it safely. We use specialized dollies and straps to ensure your gun safe is moved without any damage.

  3. Can you move my hot tub? Yes, we can! We have experience moving all types of hot tubs and use specialized equipment to ensure they are moved safely and efficiently.

  4. Do you move vending machines? Yes, we do! We understand that vending machines can be heavy and difficult to move, but we have the equipment necessary to move them safely.

  5. Can you move my large appliances? Absolutely! We have experience moving all types of large appliances and use specialized equipment to ensure they are moved safely and efficiently.

  6. Do you move arcade games and machines? Yes, we do! We understand that arcade games and machines can be large and heavy, but we have the equipment necessary to move them safely and efficiently.

  7. Can you move my infrared sauna? Yes, we can! We have experience moving all types of infrared saunas and use specialized equipment to ensure they are moved safely and efficiently.

  8. What is a micro move? A micro move is a household moving service that is designed for people who are moving a small studio apartment, one room in an apartment, or a small storage unit. It's a cost-effective solution for people who don't have a lot of belongings to move.

At Luna's Moving, we pride ourselves on our expertise and exceptional customer service. We hope these frequently asked questions have helped to answer any questions you may have had about moving with us. If you have any other questions, please don't hesitate to contact us. We look forward to serving you!

FAQ: Pianos

   At Luna's Moving, we understand that moving a piano can be a challenging task. Whether it's an upright, baby grand, grand, or concert grand piano, there are a lot of things to consider when it comes to safely and efficiently moving it from one location to another.

   One of the biggest obstacles we face is the accessibility of the location. If your piano is located on a hill, gravel, dirt, or grassy area, it can make the move more challenging. However, our team of experts is well-equipped to handle all types of terrain and can safely transport your piano without any damage.

   Stairs can also be a significant challenge when it comes to moving a piano. If the staircase has a sharp turn or is narrow, it can be difficult to maneuver the piano up or down. Our team will do everything in our power to make your piano fit, but we will never take any unnecessary risks that could lead to injury or damage.

   While elevators can be a great asset in moving a piano, they may not always have enough space to fit it. In such cases, our team can use a crane or other specialized equipment to safely transport your piano.

We understand that moving a piano is a significant investment and we take the utmost care in ensuring that it arrives at its new location safely and without any damage. If you have any questions or concerns about moving your piano, please don't hesitate to contact us. Our team of experts is always happy to answer any questions you may have.

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Frequently Asked Questions When Moving a Piano:

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Q: What is the biggest issue when moving a piano?

A: The biggest issue when moving a piano is the access. The piano's size and weight make it difficult to navigate through narrow doorways, hallways, and tight spaces.

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Q: Can any piano be moved?

A: Yes, we have the absolute best moving equipment to move any kind of piano that is available now. Whether it's an upright piano, baby grand piano, grand piano, or concert grand, we have the expertise to move it safely.

 

Q: Will my piano be damaged during the move?

A: No, we take great care when moving pianos and use the best equipment to ensure the piano is not damaged during the move. Our team is trained to handle pianos of all types and sizes.

 

Q: What if I have a steep driveway or terrain that is difficult to navigate?

A: We can handle tough terrain such as grass, gravel, dirt, hills, slopes, and more. We have the necessary equipment and expertise to safely move your piano.

 

Q: What if there are stairs involved in the move?

A: Moving a piano through stairs can be challenging, especially if there is a sharp turn in the staircase. We will do everything humanly possible to make the piano fit unless it comes at risk of injury or damage.

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Q: Can you move a piano through an elevator?

A: Elevators are great but might not always have enough space to fit the piano. Our team will assess the elevator's size and dimensions to determine if the piano can be moved safely.

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Q: What if my piano is a family heirloom?

A: We understand that your piano may be a family heirloom and will take extra care to ensure it is safely moved. We treat every piano move as if it were our own and understand the sentimental value attached to pianos.

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Q: Do I need to do anything before the move?

A: If your piano is bolted down, please let us know ahead of time, so we can unbolt and bolt it back down for a fee. We also recommend measuring the piano's height, width, and depth to ensure it will fit through doorways, hallways, and tight spaces.

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In conclusion, moving a piano requires special expertise and equipment. We at Luna's Moving have the knowledge and experience to move your piano safely and efficiently. Whether you have an upright piano, baby grand piano, grand piano, or concert grand, we are the best piano movers around.

FAQ: Safes

At Luna's Moving, we understand that moving a safe can be a daunting task. That's why we've put together a list of frequently asked questions to help ease your concerns and ensure a smooth and successful move.

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Q: Will my house or property be damaged during the move?

A: We take great care to ensure that your property remains undamaged during the move. Our team uses the best moving equipment available to ensure your safe is transported safely and securely.

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Q: How do you ensure the safe is secure during the move?

A: We use specialized moving equipment, including straps, dollies, and hydraulic lifts, to ensure your safe is securely fastened and safely transported.

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Q: What is the biggest issue when moving a safe?

A: Access and strength of the floor we will be traveling over can be an issue. It's important to provide us with as much information as possible about the location of the safe and any potential obstacles or challenges we may face during the move.

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Q: Do you offer bolt-down services?

A: Yes, we offer bolt-down and unbolt services for an additional fee. Please let us know in advance if you require this service.

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Moving a safe is no easy task, but with Luna's Moving, you can rest assured that your safe is in good hands. Our team of experts has the knowledge and experience needed to handle even the most complex safe moves. Contact us today to learn more about our safe moving services.

FAQ: Spas

At Luna's Moving, we understand that moving a hot tub can be a daunting task. That's why we've put together a list of frequently asked questions to put your mind at ease.

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Q: How do I prepare my hot tub for the move?

A: Prior to the move, make sure to drain the hot tub completely, disconnect the power and clean it thoroughly. You should also secure the cover and ensure that all loose items, such as steps or accessories, are removed.

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Q: Will my house or property be damaged during the move?

A: Our team of expert hot tub movers take all necessary precautions to ensure that your house or property is not damaged during the move. We use specialized equipment such as dollies, sliders and ramps to move the hot tub safely and efficiently.

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Q: Can you move my hot tub to an elevated location?

A: Yes, we have the equipment and expertise to move hot tubs to elevated locations. However, please make sure to measure the height and width of the hot tub and clearance at the pick-up and drop-off locations. If the hot tub is too large to fit, we may need to use a crane.

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Q: How will you move the hot tub through tight spaces or stairs?

A: Our team will assess the situation and take the necessary measures to ensure a safe and efficient move. In some cases, we may need to disassemble the hot tub and reassemble it at the new location. If stairs are involved, we will use specialized equipment such as stair climbers to move the hot tub safely.

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Q: Is Luna's Moving the best hot tub moving service around?

A: We pride ourselves on being the best hot tub movers around. Our team of experts has years of experience in the industry and is dedicated to providing top-notch service to all of our customers. You can rest assured that your hot tub is in good hands with Luna's Moving.

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We hope that these frequently asked questions have put your mind at ease. If you have any additional questions or concerns, please don't hesitate to contact us. At Luna's Moving, we're committed to making your hot tub move a success.

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